Returns & Exchanges
At Sirona Hygiene Pvt, we want you to be completely satisfied with your fashion purchases. If your item isn't the perfect fit, we offer a seamless 30-day return and exchange policy to ensure your wardrobe stays flawless.
Initiate Request
Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange within 30 days of delivery.
Quality Check Preparation
Ensure all garments are unworn, unwashed, and have the original tags attached before securely packing them in the original shipping box.
Schedule Pickup
Our courier partner will arrive at your doorstep within 48 hours of your request to collect the package and provide a return receipt.
Receive Refund
Once our warehouse team completes the quality inspection, your refund or exchange will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing